We help ambitious food, drink and hospitality businesses solve commercial challenges through strategic insight, stronger positioning and targeted communications.

Commercial growth starts with the clarity to make better decisions.

Whether you're entering new markets, launching innovation, strengthening your position or building influence, success depends on making the right strategic decisions before investing in communications.

That's where we come in.

Our approach is straightforward. We start by understanding the growth challenge you’re trying to solve, then combine strategic insight, commercial thinking and targeted communications to develop solutions that help you achieve your growth objectives with greater certainty.

Better strategic decisions come from understanding the barriers to success, strengthening your market position, communicating more effectively and influencing the audiences that matter. These are the foundations of achieving commercial growth with greater certainty.

  • Business ambition
  • Commercial challenge
  • Strategic Insight
  • Clear positioning
  • Effective communication
  • Commercial growth

How we help

No two businesses face exactly the same challenge.

That's why we offer both proven strategic solutions and bespoke consultancy. Sometimes a focused framework provides the fastest route forward. Sometimes the right answer is a bespoke programme. We always start by understanding your commercial objectives before recommending the best approach.

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Strategic Solutions

Our strategic solutions combine proven frameworks with expert consultancy, helping clients solve commercial challenges in the way that’s right for their business.

Market Authority Roadmap

Category Advantage Framework

Bespoke Consultancy

When your challenge is more complex, we design tailored programmes that combine strategic insight, communications 
and implementation to deliver your commercial objectives.

Our track record

We measure success by the relationships we build and the commercial value we create. That's why many of our clients see us as an extension of their team, providing them with strategic advice as well as communications expertise.

7 yrs

Average client retention

5/5

Score for the quality of our thinking from client survey

100 %

Of clients see us as a strategic partner

70 %

Of our business is through referral

Case study

Accelerating share growth by getting the portfolio in front of priority buyers

A global food manufacturer wanted faster progress towards ambitious 2027 penetration targets by driving trial and listings across its dessert ingredients range. Our buyer-focused growth programme has delivered +3% market share and +16% outlet penetration to date, accelerating momentum towards the 2027 goal.

William Murray X Bidfood

William Murray’s capability is first class; I would have no problem recommending this exemplary team.

Andy Kemp
Group sales & marketing director, Bidfood
William Murray X Arena

As an agency, William Murray is highly skilled when it comes to devising creative campaigns that really land in the foodservice and hospitality industry. As a team they are responsive, open and honest and ready to identify the best strategy for success.

Lorraine Wood
Director, Arena
William Murray X Public Sector Catering

The keen understanding WM have of the foodservice market together with the needs of media mean it's always a fruitful collaboration. They know what our readers are interested in and can help me deliver the content that is needed.

David Foad
Editor, Public Sector Catering
William Murray X Juliette Kellow

It’s great to work with an agency who understands the importance of employing the services of a registered dietitian. The team are brilliant at taking the seed of a nutrition idea and growing it into an effective campaign that provides invaluable content for the end user.

Juliette Kellow
Registered dietician and nutrition consultant
William Murray X Absolutely Carribean

William Murray delivered a strategic and well thought through plan with great results in a very short space of time.

Senior advisor PR and marketing
Caribbean Export Development Agency

Growth with greater certainty.

We help foodservice businesses solve commercial challenges and drive growth.

Let's discuss your next commercial challenge.

Talk to us